Privacy policy
Article 1 — Data Controller
The personal data collected on the website www.eliebleu.com is processed by:
e-Bleu SARL
125 Avenue Laurent Cély — 92230 Gennevilliers, France
RCS Nanterre B 529 508 202
Email: eboutique@eliebleu.fr
Telephone: 01 42 84 20 72
Article 2 — Data Collected and Purposes
As part of your browsing and purchases on the website, e-Bleu may collect the following data:
Order data (first name, last name, delivery and billing address, email, telephone number, order information) — collected for the purposes of processing and tracking your order and managing customer relations, on the legal basis of the performance of the contract.
Payment data (banking details) — collected for the purpose of securing payment, on the legal basis of the performance of the contract. This data is processed directly by secure payment service providers (e.g.: PayPal, Visa, Mastercard, American Express) and is not retained by e-Bleu.
Browsing data (IP address, pages viewed, session data) — collected for the purposes of traffic analysis and website improvement with your consent. This data is collected via Google Analytics and Meta Pixel.
Article 3 — Recipients of the Data
Your data is transmitted only to third parties necessary for the fulfilment of your order:
- Secure payment service providers
- Logistics providers and carriers (e.g.: DHL or equivalent)
- Website hosting provider
- Google (Google Analytics) and Meta
These service providers act as data processors and are contractually required to respect the confidentiality of your data. Your data is never sold to third parties.
Article 4 — Social Media
The website includes links to the social media platforms Facebook, Instagram and YouTube. If you click on these links, you will be redirected to the corresponding platforms, which may collect your data in accordance with their own privacy policies. E-Bleu has no control over the processing carried out by these platforms.
Article 5 — Data Retention Period
Order data: 10 years (legal accounting obligation)
Customer account data: 3 years from the last purchase or last login
Browsing data: 13 months maximum
Article 6 — Your Rights
In accordance with the GDPR and the French Data Protection Act, you have the following rights regarding your personal data:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise these rights, contact us at eboutique@eliebleu.fr, enclosing a copy of an identity document. A response will be provided within a maximum period of one month.
You also have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL): www.cnil.fr
Article 7 — Security
E-Bleu implements appropriate technical and organisational measures to protect your data against unauthorised access, loss, disclosure or alteration.
Article 8 — Cookies
For any information regarding the use of cookies on our website, please refer to our Cookie Policy available on the website.
Article 9 — Amendments
This policy may be updated at any time. The applicable version is the one published on the website on the date of your visit.